Privacy Policy

1. Introduction

At Mezzacappa Concrete Contracting Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mezzconcrete.com or interact with our services.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when requesting quotes or services
• Technical Information: IP address, browser type, operating system, referring URLs, and pages visited
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience
• Communication Records: Records of correspondence, including emails, phone calls, and text messages
• Project Information: Details about concrete contracting projects and service requirements

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing concrete contracting services and project estimates
• Communicating with you about your projects and inquiries
• Sending appointment reminders and service updates
• Marketing our services and special offers (with your consent)
• Improving our website and services
• Complying with legal obligations
• Protecting against fraud and unauthorized access

4. SMS / Text Messaging Opt-In

By providing your phone number and checking the consent box on our website, you agree to receive SMS text messages from Mezzacappa Concrete Contracting Inc.. You may receive marketing messages about special offers and promotions, as well as non-marketing messages including appointment reminders and service updates. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message and data rates may apply. You can opt out at any time by replying STOP to any text message from us.

5. Cookie & Tracking Practices

Our website uses different types of cookies:

• Essential Cookies: Required for basic website functionality and cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

6. Data Security and Handling

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security assessments and updates
• Employee training on data protection practices

In the event of a data breach that may affect your personal information, we will notify affected individuals within 72 hours of becoming aware of the breach, as required by applicable law.

7. Third Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our business operations (with appropriate confidentiality agreements)
• Legal authorities when required by law or to protect our rights
• Business partners only with your explicit consent

Any third-party service providers we work with are required to maintain the confidentiality and security of your information.

8. User Rights - CCPA & GDPR

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request information about the personal data we collect and how it's used
• Right to Delete: Request deletion of your personal information (subject to certain exceptions)
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
• Right to Rectification: Request correction of inaccurate personal information
• Right to Data Portability: Request transfer of your data in a machine-readable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors influencing retention periods include:

• The nature of our business relationship
• Legal and regulatory requirements
• The need to resolve disputes or enforce agreements
• Your consent and preferences

When personal information is no longer needed, we will securely delete or anonymize it.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: jesse@mezzconcrete.com
• Phone: +17189840074
• Address: 41 Cable Way, Staten Island, NY 10303

We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have about your privacy and data protection.

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.